Return and Refund Policy

Please read the information below before requesting a return or refund.

We are committed to ensuring that you are satisfied with the products you order from us, so to be eligible for a return, you must contact us within 3 days of product delivery and include your order number or proof of purchase. 

Once we have received your request for a refund/return, we will reach out to you within 1-3 business days and discuss how we will proceed with your return. Should your return be accepted, we will send instructions on how to return the product. To receive a full refund, the returned product must be in the same condition you received it (unused or unopen). Refunds will be issued when we receive the returned product. Please note that most banks can take up to 7 days to post refunds to your account.

We will NOT issue refunds for orders canceled after they have shipped. 

FINAL SALE ITEMS

Please be sure to read item descriptions to see if they are final sale items. Any product that was purchased at a sale price is considered a final sale - these items are not eligible for returns or refunds. 

ORDERING THE WRONG ITEM(S)

We will NOT issue refunds for items that were ordered incorrectly. Please be sure to double-check your cart before placing your order. Should you order an item by mistake, please contact us immediately and we may be able to adjust your order if it has not shipped.

STARTING A RETURN

Please send us an email, be sure to include proof of purchase (order number and email confirmation).